How to set up and configure payment approvals

To enable payment approvals at an account-level, an Administrator must go to Settings > Payment Approvals.

Once enabled, there is a further option to enable ‘distinct approver’, which means that the initiator and approver must not be the same person.

Next, you can assign an individual with ‘Payment Approver’ permissions, again, this can only be done by an Administrator. To edit user roles, you must navigate to Settings > Edit Team.

Our system is set up in a way that every user is assigned a pre-defined role. Each role is comprised of granular permissions. ‘Payment Approver’ is a permission within a role, NOT a role itself. Therefore, you must either ‘Add’ or select the ellipse to edit a role.

Next you will see a list of granular permissions for the role you are creating/editing. Under ‘Pay’, ensure that ‘Payment Approver’ is enabled. Once satisfied with all permissions assigned to the role, select ‘Save’.

Now that you have a role with payment approval permissions, you can assign this to specific users. To do this, navigate back to ‘User List’, either edit or add a new user. You will be prompted to enter a ‘role name’, simply select which role containing payment permissions you wish to apply and save.

Note, you can create multiple role types that include payment approval permissions as other permissions (e.g. ability to edit recipients) may differ.

There is no change to the payment creation process other than notifying a user upon submission that payment approvals are required, if it is enabled.  This will trigger an email to all users with ‘Payment Approval’ permissions.

Payment approvals, if enabled, will apply to outbound payments, even if they include FX or our submitted by bulk upload.

Once payments are submitted for approval, they can viewed on the Pay >  Payment Approval screen.

The approver can simply approve each payment individually or tick multiple and ‘approve all’ (helpful for approval of bulk uploads). Each payment can be expanded to view additional information. 

Note, as FX rates are only valid for 60 seconds, they will likely have refreshed by the time a Payment Approver reviews them. As standard, we lock the send amount – with the FX refresh changing the FX sell amount. The currency pair is also locked.